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TERMS & CONDITIONS
Welcome to Fair Nomad Socity. By purchasing items through the website, you automatically agree to conditions set out below. We therfore recommend you to read the conditions carefully before you shop at Fair Nomad Societys webshop.
If you do not wish to be bound be the terms you should not acess the website. If you have difficulties in understanding the terms or have any quistions please contact us at [email protected]
Fair Nomad Society may modify the terms in its absoloute discretion from time to time without any individiuel notice to you. You will be deemed to have accepted any modifications if you continue to use the website after they have been posted.
When buying products in Fair Nomad Societys shop you must fill your personal details such as name, address and payment information. Once this is done, you will receive a confirmation of your order. No binding purchace agreement between you and Fair Nomad Society has been made until you receive an order confirmation from Fair Nomad Society. Be aware that this is not the final order confirmation. Once payment is approved and the product is registered, you will receive a final order confirmation. Fair Nomad Society accepts payments by Visa, Mastercard, American express.
If you want to return a product, Fair Nomad Society has to be notified by email at [email protected] within 7 days of receiving your order. The product must be returned within 14 days unused and in same conditions as when received. Hangers, stickers must not be broken or damaged. If so its not returnable. Fill out the return form and send your items and the original pacaking back to us. If the items are not received in the original packaging and in the same conditions as you received it a deduction can be made in your refund similar to the reduction of the value of the items. The shipment cost must be paid by you, and is not covered by Fair Nomad Society. The refund will be not be paid before we have the items at our warehouse and we will transfer the purchase amount to the credit card that the goods have been paid with. This is to prevent illegal use of stolen credit cards. Remember to save your postal receipt as proof that the product is shipped.
Return of a gift: Contact Fair Nomad Society at [email protected] if you want to exchange a gift to another product of equal value. Costs associated with returning are covered by you. If you want your money back for gift given, they can only be refunded to the same credit card that has purchased the gift. For returns, please see the section about returns.
Our return adress is: Fair Nomad Society, Store Kongensgade 74 st.tv, 1264 Copenhagen K, Denmark
DELIVERY AND TRANSPORT
Denmark: For orders in Denmark you can choose between delivery to your home or a nearby pick-up place by either Post-Nord or you can pick up your parcel in our store Fair Nomad Society, Store Kongensgade 74, 1264 Copenhagen K
We offer free delivery within Denmark for orders of over 500,- DKK?
International: All shipments abroad are sent by Post Nord. Freight charges will appear on the order confirmation before you pay. Should there be delay with the carrier, Fair Nomad Society can not be held.
Denmark: 1-4 business days. Scandinavia and Europe: approx. 2-7 business days. USA and the rest of the world: approx. 5-10 business days.
DAMAGED AND FAULTY ITEMS
If there is something wrong with the item you have received or if your delivery is not identical to your order please contact us at [email protected] please include all the details including your order number and photos. You are entitled to give notice for defects for a period of 24 moths. If something is wrong, your claim should be sent to us as soon as possible.
MISSING OR SOLD OUT ITEMS
Contact us at [email protected] if it turns out that the item you want is sold out or your package fails to appear. Remember to include your order number and all details.
As we ship all items by parcel post, it makes it possible to trace the package. The goods are insured during transit and upon receipt, please check the package contents. Is the package and or the contents is damaged when you receive it, you must notify the carrier immediately, or within 2 days of receipt and return the product to us Fair Nomad Society is not responsible for goods damaged during transportation.
DUTY AND VAT
Are you shopping from outside the EU you may pay local taxes and duties which Fair Nomad Society can not be hold responsible for, but then subtracted Danish VAT.? . If so, you will be contacted by the freight company. Be aware that this may delay shipping, since the goods are held up in customs. It is then your responsibility to contact the shipping carrier and pay the extra costs inflicted. from an EU country, you are due to pay Danish VAT, but no customs duty, referring to the rules on free movement of goods
Fair Nomad Society use Secure Sockets Layers (SSL), the industri in transferring information to process your orders. For security reasons we do not store any payment information in our database. Neither Fair Nomad Society or any other unauthorised persons has opportunity to see the data exchanged on the purchase. The information is 100% confidential.
Fair Nomad Society cannot guarantee that the website is running flawless at all times